788game Privacy Policy – Pakistan Data Protection

788game operates the online betting and gaming platform accessible at 788game.ws. We are the data controller for all personal information collected through account registration, deposits, betting activity, live casino use, and customer support interactions on the platform. When this Privacy Policy refers to "788game", "we", "us", or "our", it means the operator of 788game.ws.

If you have questions about how your data is handled, or if you wish to exercise any of your data rights, you can contact our dedicated privacy team at support@788game.ws. We aim to acknowledge all privacy-related enquiries within 48 hours.

788game collects personal data in three ways: information you provide directly, information generated by your use of the platform, and — in limited circumstances — information from third parties such as payment processors.

Information you provide directly:

• Full name as it appears on your CNIC or other government-issued identity document
• Date of birth (used for age verification)
• Pakistani mobile number
• Email address
• Residential city or address (for KYC verification)
• CNIC number or copy (when required for identity verification)
• Payment method details — the name registered to your Easypaisa, JazzCash, NayaPay, SadaPay, or bank account
• Communication records: messages sent to 788game support via live chat, email, or any other channel

Information generated by platform use:

• Login timestamps and session durations
• Device type, operating system, browser type, and approximate location (city level, not GPS)
• IP address at time of login and transaction
• Betting history: markets selected, stakes placed, odds accepted, and outcomes
• Deposit and withdrawal transaction records including amounts, timestamps, and payment method references
• Responsible gaming settings and any changes made to them
• Bonus claims and wagering progress

788game uses personal data for the following purposes:

• Account management: Creating and maintaining your 788game account, verifying your identity, enabling login, and managing your balance.
• Transaction processing: Processing deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard.
• Delivering the service: Operating the sportsbook, live casino, poker, card games, and live cricket score features you use on the platform.
• Fraud prevention and security: Monitoring accounts and transactions for suspicious activity, detecting duplicate accounts, and investigating potential violations of the 788game Terms and Conditions.
• Legal compliance: Meeting Know Your Customer (KYC) obligations, maintaining financial records as required, and cooperating with lawful requests from competent authorities.
• Responsible gaming: Monitoring betting patterns to identify potential problem gambling, administering deposit limits and self-exclusion requests, and contacting users where welfare concerns arise.
• Service communications: Sending transaction confirmations, security notifications, and updates about material changes to platform rules or these policies. These communications are not optional as they are operationally necessary.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of support interactions.
• Platform improvement: Using aggregated, anonymised usage data to understand how features are used and to make improvements to the 788game platform.

788game processes your personal data on the following legal grounds, each applying to the specific processing activities described:

• Contract performance: Processing your identity data, contact details, and financial information is necessary to provide the service you registered for and to honour the agreement between you and 788game.
• Legal obligation: KYC identity verification, financial record-keeping, and cooperation with lawful authority requests are mandatory legal obligations that 788game must fulfil.
• Legitimate interests: Fraud detection, security monitoring, platform improvement, and responsible gaming oversight are carried out on the basis of 788game's legitimate interests in operating a safe and sustainable platform — provided those interests are not overridden by your own rights and interests.
• Consent: Marketing communications are sent on the basis of your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

788game does not sell, rent, or trade your personal information to third parties. We share data only in the following circumstances and only to the extent necessary:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive only the transaction reference data required to process your deposit or withdrawal. They operate under their own privacy and security frameworks.
• Identity verification providers: Where KYC verification requires third-party document checking services, your identity documents are processed by verified, regulated providers under strict confidentiality agreements with 788game.
• Fraud prevention services: Aggregated, anonymised signals may be shared with regulated fraud prevention networks to help identify and block fraudulent activity across the industry.
• Legal authorities: 788game will disclose personal data to law enforcement, regulatory bodies, or courts where we are required to do so by law, or where we have a good-faith belief that disclosure is necessary to protect the rights or safety of any person.
• Business transfers: In the event of a merger, acquisition, or sale of 788game's business assets, personal data held on the platform may transfer to the acquiring party under the same privacy commitments set out in this policy. Registered users will be notified of any such transfer in advance.

All financial transactions at 788game are conducted in Pakistani Rupees. The PKR-native approach means your money never passes through a foreign currency conversion, which also means your financial data stays within the Pakistani payment ecosystem and does not involve international data transfers for standard transactions.

When you deposit or withdraw via Easypaisa or JazzCash, 788game logs the following transaction information:

• The name registered to the mobile wallet (used to verify it matches your 788game account name)
• Transaction reference number provided by the payment network
• Amount in PKR and timestamp
• Transaction status (completed, pending, or failed)

788game does not store your mobile wallet login credentials, PIN, or OTP codes at any point. These are handled entirely within the Easypaisa or JazzCash infrastructure. When you use a Pakistani bank card (Visa or Mastercard), card details are processed by a PCI-DSS-compliant payment gateway and are not stored on 788game servers.

Financial transaction records are retained for a minimum of seven years in compliance with standard financial record-keeping requirements. These records may be reviewed in the event of a withdrawal dispute, fraud investigation, or legal proceeding.

788game uses cookies and similar technologies to operate the platform correctly and to understand how it is used. A cookie is a small text file stored on your device by your browser. 788game uses the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate the site and security tokens that protect against cross-site request forgery. You cannot opt out of essential cookies without losing access to the platform.
• Functional cookies: Remember your preferences such as odds format (decimal, fractional, or American), language settings, and the last sport category you viewed. These improve your experience but are not strictly necessary.
• Analytics cookies: Help 788game understand which features are used most frequently, where users encounter difficulties, and how pages perform on Pakistani mobile networks. Data collected is aggregated and anonymised — no individual user profiles are built from analytics data.
• Security and fraud detection: Fingerprinting tokens used to detect unusual login patterns, duplicate account attempts, or automated bot activity. These operate in the background and do not affect your browsing experience.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your 788game account. Blocking functional or analytics cookies will not affect your ability to place bets or make transactions.

788game retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law. The general retention schedule is as follows:

• Active account data: Retained for the duration of your account plus five years following account closure, to allow for dispute resolution and compliance audits.
• Financial transaction records: Retained for seven years after the transaction date, in line with standard financial record-keeping practice.
• KYC identity documents: Retained for five years after account closure. CNIC copies and verification documents are stored in encrypted form and access is restricted to authorised personnel only.
• Betting history: Retained for seven years to support dispute resolution and responsible gaming monitoring.
• Technical and security logs: Retained for two years and then automatically purged.
• Customer support records: Retained for three years.
• Self-exclusion records: Retained indefinitely to prevent re-registration by self-excluded users. This is a responsible gaming requirement, not a commercial one.

When data reaches the end of its retention period, it is securely deleted from 788game systems. Anonymised aggregate data — which cannot be linked to any individual — may be retained indefinitely for platform analytics.

As a 788game user you have the following rights regarding your personal data. To exercise any of these rights, contact 788game support at support@788game.ws. We will respond within 30 days.

788game implements a multi-layered security architecture to protect user data. The key technical and organisational measures in place include:

• AES-256 encryption at rest: All personal data, financial records, and identity documents stored on 788game servers are encrypted using Advanced Encryption Standard 256-bit keys — the same encryption standard used by financial institutions and government data systems.
• TLS 1.3 in transit: All data transmitted between your device and 788game servers is protected by Transport Layer Security 1.3, preventing interception during transmission.
• Access controls: Personal data is accessible only to 788game staff who need it for their specific job function. Access is logged and regularly audited. Former employees lose access immediately upon leaving the company.
• Two-factor authentication: 788game accounts support two-factor authentication (2FA). Users are strongly encouraged to enable 2FA to protect their accounts from unauthorised access.
• Fraud monitoring: Automated systems monitor login attempts, transactions, and betting activity for patterns associated with fraud, account sharing, or other policy violations. Anomalies trigger security reviews before action is taken.
• Regular security testing: 788game conducts periodic penetration testing and vulnerability assessments of its platform infrastructure.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal information, 788game will notify affected users and take all reasonable steps to contain and remediate the incident as quickly as possible.

788game is strictly an adults-only platform. No person under the age of 18 may register an account or use any feature of the platform. 788game does not knowingly collect personal data from individuals under 18. If we discover that an account has been created by a minor, the account will be immediately closed, all activity will be voided, and any deposits may be returned at 788game's discretion after deducting losses already settled.

If you believe a minor has registered a 788game account using your details or any other credentials, please contact 788game support immediately at support@788game.ws so that the account can be investigated and closed without delay.

788game may update this Privacy Policy from time to time. For material changes — those that affect your rights or how we use your data in a significant way — we will notify registered users via the email address on file at least 14 days before the changes take effect. Minor clarifications or corrections will be made without advance notice and take effect on the date they are published at 788game.ws/privacy-policy.

The "Last Updated" date at the top of this page always reflects when the most recent revision was made. Continued use of 788game after the effective date of any privacy policy update constitutes acceptance of the updated policy. If you do not accept an update, you should close your account before the effective date.

If you have a question about this Privacy Policy, want to exercise a data right, or wish to raise a complaint about how 788game has handled your personal information, please get in touch:

• Email: support@788game.ws — privacy-related emails are acknowledged within 48 hours and resolved within 30 days.
• Live Chat: Available 24/7 from within the 788game app or browser for immediate queries.
• FAQ: The 788game FAQ covers common questions about account data, verification, and payment privacy.

If you are not satisfied with 788game's response to a privacy complaint, you have the right to escalate the matter through appropriate legal channels in your jurisdiction. 788game will cooperate fully with any investigation by a competent supervisory authority.